Frequently Asked Questions

  • Do I have to pay Tesladrive to buy a Tesla?
    No. Buyers use this site for free. All negotiations, payments, and contracts occur strictly between you and the seller. It’s free to register and to search Tesladrive’s inventory.
  • I need help with my research. Who can I ask for help?
    Our team of experts is available to take your request and work with you. We offer end-to-end services, from financing, extended warranty and even delivery anywhere in Canada. Click here, fill out our contact form and we’ll reach out to you within the next business day.
  • How do I know if the Tesla I’m interested to purchase has any recalls?
    You can go to the Tesla VIN Recall Search website to verify if a Tesla vehicle has a safety recall. You will need the car’s Vehicle Identification Number (VIN).
  • How can I request a refund?
    If you’ve purchased or upgraded your vehicle Listing to Premium or Standard less than 24h ago, you can email, specifying your listing ID and request your refund. We will refund your purchase. No Questions Asked, 100% Money Back Guarantee.
  • How do I know if the buyer/seller is being honest?All buyers need to register to in order to contact the seller.  You can also ask for the seller to provide proof of the Tesla Motor Vehicle Purchase Agreement from their Tesla’s account. If you’re ever unsure of the integrity of the person you are dealing with, or the vehicle in question, don’t sign anything.
  • I sold my Tesla, how do I change my listing to show that it is sold?
    Once your Tesla is sold, you can edit your listing by clicking on the ‘EDIT LISTING’ button only visible to the listing owner. Scroll down to ‘Listing Type’ and change it to Sold or Pending if you have agreed with a buyer. This will let customers know the real status of your listing.
  • I have purchased the option for professionally-written vehicle description, now what?
    We will contact you within 1 business day. You will be able to see the updated description within 1 business day afterward.
  • I have purchased the Premium Listing, when does the “Custom Targeted Facebook/Instagram Feed Advertising” start?
    On the next business day, we will kick-off the publishing process, so your Tesla listing will get pushed on the Facebook and Instagram feeds of users who are interested in purchasing Tesla vehicles.
  • Why Buy a CarFAX Canada Report? Read about carFAX Canada and how to buy a report here.

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